Resumes
Lifespan Respite Care - Training
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HOWARD W. JONES 226 North Sixth Street Apt. 301 Klamath Falls, Oregon 97601 (541) 882-5082 EDUCATION Chemeketa Community College Salem, OR Occupational Skills Training Certificate of Completion Phi Theta Kappa Society Central Michigan University Mount Pleasant, MI Health Care Administration MSA August 1987 Saint Mary's College Moraga, CA Health Care Administration BS, May 1983 SKILLS ACQUIRED OTHER ACQUIRED SKILLS
EMPLOYMENT HISTORY COMPUTER SUPPORT TECHNICIAN 10/98 to Now Sykes International Corporation 6000 Sykes Blvd, Klamath Falls, OR 97601 Duties: Telephone technical support for multiple PC platforms, Windows 95/98, NT and Macintosh, Apple which use Paper Port software and Visioneer flatbed and sheetfed scanners. Must possess good oral communication skills and technical knowledge to guide clients through troubleshooting their configuration, software and hardware installation. Flexibility in dealing with multiple issues and peripherals while maintaining a professional environment with clients supported. SYSTEMS ANALYST 07/97 to 06/98 Oregon Public Network/Eugene Free Community Network 448 Charnelton, Eugene, OR 97401 Duties: Training volunteers and clients on Internet applications, tracking the Intranet PCs and optimizing hardware, software and personnel to provide services for 11,000 members and 10 staff as an Information Service Provider (ISP), developing a lending library for free and low cost access to the Internet through repairing, configuring and installing donated hardware and software, client support and network configuration at outlying service sites in Oakridge, Springfield and Eugene. NETWORK ASSISTANT 10/96 to 02/97 Southern Willamette Private Industry Council (SWPIC) 78 Centennial Loop, Eugene, OR 97401 Duties: Assisting the Network Administrator in installing software, hardware and troubleshooting PCs, configuring systems and providing Internet support and training to clients in conjunction with my Vocational Rehabilitation training through Chemeketa Community College. PHONE INTERVIEWER 12/95 to10/96 Intersearch Corporation 1000 River Road, Eugene, OR 97404 Duties: As a telephone interviewer, I conducted a wide variety of opinion polls through out the United States, speaking to a wide range of respondents from consumers to light level executives, data processing managers, and physicians. Must have a good command of the English language, a clear speaking voice, and excellent grammar skills in both written and oral work, legible handwriting, and excellent reading skills. HEAD, COMPUTER OPERATIONS 02/95 to 11/95 Catalyst International Box 579, Fallbrook, CA 92028 Duties: Computer Operations monitored electronic bulletin board, designed and implemented customer data base for electronic transfer, designed and implemented computer programs, modified dBase III programs, installed software, trained personnel, utilized automated folding, sorting, and mailing hardware, performed research on client patents and prepared advertisements for biannual publication in patent registry. S-1 PERSONNEL OFFICER 04/93 to 02/95 1st Medical Battalion First Service Support Group, Camp Pendleton, CA 92055 Duties: Administration of personnel and service records for 1000+ marines and sailors. ADP Systems Security Officer for Local Area Network, Terminal Area Security Officer for disbursing, monitoring day-to-day ADP operations, troubleshooting procurement of data processing equipment, training new personnel and current personnel in ADP software and hardware, installation of software and hardware. G-1 PERSONNEL OFFICER 01/93 to 04/93 Group Navy Personnel First Service Support Group, Camp Pendleton, CA 92055 Duties: Navy Personnel Officer administering personnel and service records for over 1000 personnel attached to First Marine Division, ADP Systems Security Officer, Local Area Network Administrator monitoring day-to-day anti-virus detection, eliminating viruses, purchasing, installing, operating and training for computer equipment and personnel utilizing systems, advisor to the General on all Navy Personnel issues for 1st Marine Division. HEAD, MANAGEMENT INFORMATION DEPARTMENT 06/90 to 12/92 Naval Hospital Camp Pendleton Camp Pendleton, CA 92055 Duties: Casualty assistance calls officer, burial management, command advisor on all (ADP) Automated Data Processing procurement, installation and implementation with ,000 operational target budget, ADP Systems Security Officer for 13 Branch Medical Clinics, Barstow, Bridgeport, El Toro, Tustin and Yuma, electronic bulletin board for client service, AT&T 3B2 and DEC 9000 troubleshooting, OCR and bar code reader, Patient Administration Board, software installation, uninterrupted power units. ASSISTANT DEPT HEAD, MANAGEMENT INFO DEPT 02/90 to 06/90 Naval Hospital Camp Pendleton Camp Pendleton, CA 92055 Duties: ADP Systems Security Officer, plan for two-year ADP requirements following an inventory of software, hardware, and training programs for the command to determine resource allocation, provide technical assistance and consultations to departments requiring ADP up dates and/or initial procurement, installation of hardware and software and training on multiple operating systems. ASSISTANT DEPT HEAD, PATIENT AFFAIRS DEPT 02/89 to 06/90 Naval Hospital Camp Pendleton Camp Pendleton, CA 92055 Duties: Acting liaison with outpatients for medical services, inpatient custodian for valuables locker, decedent affairs coordination, doctors narratives and inpatient records facilitator, used interpersonal skills, oral and written communications, advised the command on all in and out patient issues in the absence of the Dept Head, interviewed prospective employees, operated desktop computer and IBM selectric. ASSISTANT DEPT HEAD, EDUCATION AND TRAINING 10/88 to 09/89 Naval Hospital Camp Pendleton Camp Pendleton, CA 92055 Duties: Coordinate berthing and transportation for medical staff, instruct command awareness on Treat Everyone As Me (TEAM) teaching, American Heart CPR Instructor training, design, implement and modify education and training, data bank, ADP training for staff. Standard Personnel Management System, troubleshooting software and consultant to program advisors. OFFICER IN TRAINING 08/88 to 10/88 Officer Indoctrination School Newport, Rhode Island Duties: Skill acquisition in becoming a naval officer with a six-week indoctrination in Naval legal, correspondence, oral and written skills, disaster control, Navy history, and Uniform Code of Military Justice. PROJECT DIRECTOR SNAP AUTOMATED MEDICAL SYSTEM 03/86 to 07/88 Brigade Navy Personnel Kaneohe Bay, HI Duties: Assisted in the Field Medical Service Corps evaluation of the SNAP Automated Medical Service System (SAMS) and the Theater Army Medical Management Information System (TAMMIS) for applications in the fleet medical service arena. TAMMIS was UNIX based and SAMS was DDS based. REFERENCES Maj.(Ret)Dudley Rosborough Catalyst International, Fallbrook, CA 92028 (619)723-8064 Daryl Osmuth, Head, MIS 78 Centennial Loop, Ste.B Eugene, OR 97401 (541)687-3800 Ruth Ann Howden, GenMgr, OPN 448 Charnelton, Eugene, OR 97401 (541)484-1844 Pastor Bob Langfield 6820 Reber Road, Klamath Falls, OR 97603 (541)884-9556 Alyson Casey, Visoneer Acct. Mgr. 6000 Sykes Blvd, Klamath Falls, OR 97603 (541)884-5320 
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